Safety Guidelines

Safety Guidelines

Welcome to The Writing Ninjas Academy. We’re glad you want to use the leading streaming service for children’s books and other content. We value the privacy of all of our users and we know you care about your privacy and the privacy of your children, so we created this The Writing Ninjas Academy Privacy Policy.

This Privacy Policy explains how we collect, use and protect personal information from our users and website visitors. By accessing or using The Writing Ninjas Academy website, services, software, applications, and/or content made available by The Writing Ninjas Academy ("the Service", "we", and "us"), you are consenting to the collection and use of your information as outlined in this Privacy Policy. When you use The Writing Ninjas Academy Service, you also agree to our Terms of Service.

The Writing Ninjas Academy Service is intended to be used by families at home and on the go. Children may access The Writing Ninjas Academy Service through a child profile only with the direct involvement of a parent or legal guardian who creates the account. In this Policy, “you” or “your” means a website visitor or adult user of our Service. To understand how we collect and use personal information from child profile users, please see our “Children’s Privacy Policy” section above.

Please note that The Writing Ninjas Academy product is governed by our The Writing Ninjas Academy Privacy Policy, which explains how we collect, use, and protect personal information of teachers, parents, and students through The Writing Ninjas Academy School product. If you or your child uses The Writing Ninjas Academy at school, please refer to The Writing Ninjas Academy Privacy Policy.

1. INFORMATION WE COLLECT

In providing our Service, we may collect the following information:

Adult account information: When you create an account, we collect personal information, such as your name, date of birth, email address, and password.

Information about your child: We also collect information you provide about your child, including age or grade and a name (or nickname) for your child’s profile. We do not collect this information directly from child users.

Payment information: We collect information when you purchase a subscription to The Writing Ninjas Academy Service, such as your payment information, mailing address, and telephone number.

Use of Service: We collect information about the use of the Service, such as when, and for how long a user accesses our Service, what content a user views, and what actions he or she takes. For example, we collect information about how many books your child user has read, the length of time to complete a book, responses to quizzes and the child’s reading abilities or interests. We also collect information that you provide in public forums or otherwise voluntarily submit through our product features, and any information you include in communications you send to The Writing Ninjas Academy.

Device and usage data collected automatically from your use of the Service. Like most websites and online services, The Writing Ninjas Academy and its service providers collect certain information from and about a user’s device automatically when you access our Services, read our emails or engage with us online, through the use of cookies, pixel tags or similar technologies. For example, we collect information about your device, such as the device type, browser type and version, operating system name and version, IP address, and referring URL, and may collect a persistent identifier or unique ID that allows us to identify your browser, mobile device or account. We may also collect the device’s location data, or we may approximate your location by analyzing data like IP address. We collect analytics data, or use third-party analytics tools, such as Google Analytics, to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners. We collect this information to help us understand usage, to diagnose problems and provide support, to administer our Service, facilitate navigation, display information more effectively, to remember your settings and display information based on your account, to personalize your experience while using the Services, and to recognize your computer in order to assist your use of the Services and for security purposes. We also gather statistical information about use of the Services in order to continually improve its design and functionality, understand how they are used and assist us with resolving questions regarding them. We and our third-party partners also collect device and usage data for purposes of targeted advertising, attribution, research and analytics purposes. We target our ads only to adult audience segments. For more information about tracking technologies, please see "Third-party tracking and online advertising" section below.

2. HOW WE USE PERSONAL INFORMATION

We use the personal information we collect to provide The Writing Ninjas Academy Service and to support, improve and develop our products and services. Specifically, we may use the information we collect:

To provide you with the features and functionality of The Writing Ninjas Academy Service, including any special features or services you might request (e.g., monthly subscription) and to provide feedback on your child’s reading progress.

To communicate with you, such as to send you news and updates about The Writing Ninjas Academy Service (including any updates on product features or policies), to send you transactional notifications such as receipt for payment or subscription notices or other information about your account or respond to your emails or inquiries. From time to time, we may send promotional or informational communications to highlight new features, programs or services or other materials we think will be of interest to you.

To provide you with personally relevant content or product features, and enable site personalization, such as displaying you or your child’s profile name and by allowing users to create a collection of favorite books.

To provide support and feedback as well as adaptive or personalized learning, including by generating personalized reading recommendations based on the child’s interests and reading level.

To promote the safety and security of our Service, our users and others. For example, we may use information to authenticate users, facilitate secure payments, to investigate and prevent activities that may violate our policies or may be illegal, to respond to legal requests or claims and to enforce our terms and policies.

For analytics purposes, to understand how our Service is accessed and used and how it performs, so that we may improve design and functionality, demonstrate the effectiveness of our Service, perform research, and develop, support and improve our Service and our other educational products and services. We also perform analytics on aggregate information that does not identify any individual user.

3. HOW WE DISCLOSE OR SHARE INFORMATION

We share or disclose personal information as needed to provide our Service or in accordance with your instructions. We also share personal information in the following circumstances:

Your profile name may be disclosed to other users or the public if you post or upload any User Content, post comments or reviews or otherwise submit content to the Service.

If you elect to connect your account to your child’s The Writing Ninjas Academy’s School account, you acknowledge that personal information will be used and shared in accordance with The Writing Ninjas Academy School Privacy Policy. For example, information may be shared with other users in the child’s class and with authorized School users such as teachers or school administrators.

We share information with our trusted third-party service providers who provide services to us or on our behalf, such as website hosting and customer support services, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services.

We may disclose information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).

We may disclose information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

We may also share or disclose information that does not identify or otherwise directly relate to an individual for any purpose, subject to any restrictions imposed by applicable law. For example, we may share aggregated information publicly to demonstrate growth trends related to the usage of The Writing Ninjas Academy Service in certain areas.

4. THIRD-PARTY TRACKING AND ONLINE ADVERTISING

We participate in interest-based advertising and use third-party advertising companies to serve targeted advertisements to an adult audience based on browsing history. These third-party online advertising networks, social media companies and other third-party services collect information directly from your browser or device when you visit or interact with our website over time and use this information to direct our online advertisements to those people who may find them relevant to their interests. These third parties use this data to serve interest-based ads to you on other websites, mobile apps or other devices you may use, to provide customized content and perform other advertising-related services such as reporting, attribution, analytics and market research. Typically, though not always, the information is collected through cookies or similar tracking technologies.

Controlling cookies and tracking technologies. Most browsers will allow you to reject cookies or other tracking technology by actively managing the settings on your browser or mobile device. Blocking or deleting cookies may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all tracking technologies.

Please note: although we may permit third-party advertising partners to collect information from visitors to adult-directed pages of our website for the purpose of displaying advertisements on other websites or online services on our behalf, we take steps to prevent these third parties from collecting information from child users for targeted advertising purposes by disabling these third-party tools once a user signs into an authenticated user account on our Service. Additionally, we target our ads only to adult audience segments.

5. TRANSPARENCY AND CONTROLS

We understand and respect your privacy concerns at The Writing Ninjas Academy. Accordingly, we provide you with the ability to make certain choices related to our collection, use, and sharing of your information.

You may edit or delete information in your user account.

You may make choices regarding subscriptions, updates, and product alerts.

You may request access to the personal information that we have collected in connection with your account and ask us to change or delete it.

6. CHILDREN’S PRIVACY

We do not permit children under 13 to create an account and do not knowingly collect personal information from children under the age of 13 without the consent and at the direction of a parent or teacher. Please contact us if you believe we have inadvertently collected information from a child under 13 without parental consent so that we may delete the information as soon as possible.

Parents who create an account or purchase a subscription to the Service may set up a child profile associated with the parent’s account so that children under 13 may access The Writing Ninjas Academy Service under the parent’s supervision. Please review the “Children’s Privacy Policy” section below to learn more about how The Writing Ninjas Academy collects, uses and shares information associated with child profiles.

When The Writing Ninjas Academy is used in an educational setting, a teacher, principal or other school administrator may authorize The Writing Ninjas Academy to collect information from a child under 13. Please review The Writing Ninjas Academy School Privacy Policy to learn more about how The Writing Ninjas Academy collects information in connection with The Writing Ninjas Academy School product.

7. THIRD-PARTY SERVICES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service.

8. HOW WE STORE AND PROTECT YOUR INFORMATION

We use reasonable organizational, physical, technical and administrative measures that are designed to preserve the integrity and security of the personal information we collect and to help protect against unauthorized access or disclosure, such as password protection and secure socket layer. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe the security of your account has been compromised, please immediately notify us in accordance with the “Contact Us” section below.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to change or modify our Privacy Policy from time to time by posting a revised Privacy Policy on our site. The “last updated” legend at the top of this page indicates when this Policy was last revised. Your use of the Services following these changes means that you accept the revised Privacy Policy.